Assistant Manager, Customer Operations ~ Old Navy Health OH Customer Service & Call Center - Heath, OH at Geebo

Assistant Manager, Customer Operations ~ Old Navy Health OH

3.
8 Heath, OH Heath, OH Full-time Full-time $22 - $26 an hour $22 - $26 an hour 15 hours ago 15 hours ago 15 hours ago As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers.
You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
You are responsible for supporting the execution of the store strategy to achieve performance goals.
Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
what you'll do Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
who you are A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fast-paced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology.
Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
benefits at old navy Merchandise discount for our brands:
50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
see more of the benefits we offer.
For eligible employees Job Type:
Full-time Pay:
$22.
00 - $26.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Experience level:
3 years Shift:
8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Rotating weekends Weekends as needed Education:
Bachelor's (Preferred)
Experience:
Schedule management:
3 years (Required) Staffing:
3 years (Required) Customer service:
3 years (Preferred) Operations:
3 years (Required) I9 paperwork:
3 years (Required) minor employment:
3 years (Required) Time management:
3 years (Required) Payroll management:
3 years (Required) Compliance management:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Ability to Relocate:
Heath, OH 43056:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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